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You have an important role to play in creating an organisational culture which empowers staff and people who use your service to use and develop their leadership capability. As a manager, one of the main challenges is to maintain accountability while encouraging others to take risks and show autonomy.

Empowering people may involve:

  • Supporting professional autonomy and leadership from staff and people using the service
  • Empowering people to be innovative, and to take appropriate risks
  • Valuing the contributions of people who use your service, carers, staff and the community.

Empowering Resources

  • Evaluation participation. A guide and toolkit for health and social care practitioners.
  • Scottish Co-production Network. The Scottish Co-production Network provides a locus for the sharing of learning and the exchange of co-production practice.
  • Children and Young People's Commissioner Scotland. This website is for children and young people in Scotland, their parents and the adults who work with them. Here, you can learn about your rights, make your voice heard and find out who can help you live a safe and happy life.
  • Principles and standards of citizen leadership Guide outlining the principles of citizen leadership.
  • Groups and teamwork Very good material that explains the links between groups, teams, project management, and leadership, and provides a lot of theoretical discussion of these. Useful for first line managers particularly.
  • Managing People A number of resources for Managing People are hosted on Good Practice for leaders and managers . Topics covered include delegation, empowerment and giving and receiving feedback. Registration or an Athens username is needed – but if you work in Social Services and don’t already have one, you can request one from Social Services Knowledge Scotland (SSKS).

Examples from Practice

What Others Say

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James McKillop - Scottish Dementia Working Group

"They spoke of how ‘good leaders enable others and empower them so they don’t feel helpless"

Enabling Leadership Research, SSSC, 2016

Leadership Capability Indicators
learning log
Additional SSKS Resources
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